Understanding user behaviour and feedback is crucial for product success. Without the right tools, it’s impossible to optimize user experiences effectively. That’s where the Crowd comes in. As an all-in-one user research and feedback platform, Crowd empowers businesses to gather insights, iterate, and drive growth seamlessly. In this detailed review, we’ll delve into how Crowd revolutionizes user research and feedback, making it indispensable for marketers, product designers, and solopreneurs alike.
TL;DR
Gather feedback, conduct usability tests, and enhance user experiences effortlessly.
Collect NPS scores, CSAT scores, feature requests, and bug reports with ease.
At-a-glance
Best for
- Marketers
- Product designers
- Solopreneurs
Alternatives
- Qualtrics
- SurveyMonkey
- Typeform
Integrations
- Figma
- Slack
- Zapier
Features
- GDPR-compliant
- AI
Features and Benefits:
Seamless User Research:
Crowd simplifies the process of gathering user feedback with unmoderated tests and moderated sessions. Whether you prefer automated tests or real-time interactions, Crowd offers the tools you need to understand your users and refine your products.
Comprehensive Test Options:
Choose from a variety of test templates for usability, design, and marketing, or create your tests using surveys, card sorting, preference testing, and more. Crowd’s versatile options ensure that you gather valuable insights tailored to your specific needs.
Real-Time Interaction:
Conduct moderated sessions to connect with users in real-time. Crowd’s AI assistant records and transcribes each session, allowing you to review feedback effortlessly. Plus, Crowd summarizes key insights from every session, saving you time and effort.
Embedded Feedback Widget:
Embed Crowd’s feedback widget on your website to collect NPS scores, feature requests, and bug reports directly from users. Prioritize updates, enhance user satisfaction, and resolve issues promptly, all from one platform.
Seamless Integrations:
Integrate Crowd with your favourite apps via Zapier and connect with Slack for real-time updates. With over 5,000 apps at your disposal, Crowd seamlessly integrates into your workflow, enhancing collaboration and productivity.
How Crowd Works:
Simplified User Interaction:
Gather feedback via unmoderated tests, moderated sessions, and the embedded feedback widget, streamlining your user research process and driving actionable insights.
Tailored Insights:
Crowd’s AI assistant records transcribes, and summarizes key insights from moderated sessions, saving you time and providing valuable feedback for product iteration.
Real-Time Feedback:
Embed Crowd’s feedback widget on your website to collect NPS scores, feature requests, and bug reports directly from users, ensuring prompt resolution of issues and enhancement of user experiences.
Why Choose Crowd?
- Comprehensive Solutions: Crowd combines a range of user research and feedback tools into one platform, simplifying your workflow and driving growth.
- Seamless Integration: Integrate Crowd with your favourite apps for enhanced collaboration and productivity.
- Actionable Insights: Gather real-time feedback from users, allowing you to prioritize updates and resolve issues promptly.
Plans & Features:
License Tier 1:
- Price: $59 (Original Price: $948)
- Features:
- Lifetime access to Crowd
- Unlimited unmoderated tests, feedback widgets, and monthly widget visitors/impressions
- 300 responses per month per test or widget
- 20 documents and 5 kanban boards
License Tier 2:
- Price: $159 (Original Price: $1,500)
- Features: Same as License Tier 1, with additional support for 500 responses per month per test or widget, 100 documents, 20 kanban boards, and 50 total test and widget AI analysis credits per month
License Tier 3:
- Price: $299 (Original Price: $2,388)
- Features: Same as License Tier 2, with support for 1,000 responses per month per test or widget, unlimited documents and kanban boards, 1,000 email invites per month, 150 total test and widget AI analysis credits per month, and 3 active moderated sessions per month
Deal Terms & Conditions:
- Lifetime access to Crowd and all future Starter Plan updates.
- Activation of license within 60 days of purchase.
- Ability to upgrade or downgrade between license tiers within 60 days of purchase.
- 60-day money-back guarantee.
Conclusion:
Crowd is a game-changer for businesses looking to enhance user experiences and drive growth. With its comprehensive features, seamless integration, and actionable insights, Crowd empowers marketers, product designers, and solopreneurs to gather valuable feedback, iterate, and succeed. Get lifetime access to Crowd today and unlock the potential of user research and feedback!